Safety Notices & Recalls


RECALL NOTICE: JOGGING STROLLER

PRODUCT UPDATE

Pacific Cycle has received reports that some consumers have experienced issues with the front wheel coming loose on certain models of swivel wheel jogging strollers that have a quick release mechanism for rapidly removing and re-installing the front wheel. The front wheel can pose crash and fall hazards if it becomes loose and detaches. We are working with the U.S. Consumer Product Safety Commission (CPSC) to provide a repair kit. The impacted strollers include Single and Double Occupant models from the following Pacific Cycle brands: Instep Safari, Instep Grand Safari, Instep Flight, Schwinn Turismo and Schwinn Discover. The strollers were sold nationwide from January 2010 through June 2016.

Please watch the following video for more information about the repair kit.

At Pacific Cycle we are dedicated to the superior quality and safety of our outdoor recreation products. We are taking all necessary steps to remedy the situation with a minimum of inconvenience to consumers.

WHICH PRODUCTS ARE AFFECTED?

About 218,000 swivel wheel strollers that have a quick release mechanism for removing and re-attaching the front wheel, including the following Single and Double Occupant models: Instep Safari, Instep Grand Safari, Instep Flight, Schwinn Turismo and Schwinn Discover. The strollers were sold nationwide from January 2010 through June 2016.

A complete list of model numbers is below. These models come in a variety of colors. The model number is located on the inside of the metal frame above the rear right wheel.

Instep Safari - Single Instep Grand Safari - Single Instep Safari - Double Instep Grand Safari - Double Instep Flight - Single Instep Flight - Double Schwinn Turismo - Single Schwinn Turismo - Double Schwinn Discover - Single Schwinn Discover - Double
11-AR178 11-AR182 11-AR220B 11-AR282 11-AR101AZ 11-AR201AZ 13-SC113 13-SC213 13-SC105AZ 13-SC205AZ
11-AR179 11-AR183 11-AR224 11-AR283 11-AR301AZ 13-SC114 13-SC214
11-AR180 11-AR184 11-AR278 11-AR284 13-SC116 13-SC216
11-AR181 11-AR192 11-AR279 11-AR292 13-SC117 13-SC217
11-AR240B 11-AR-193 11-AR280 11-AR293
11-AR245 11-AR281
11-AR250 11-AR290
11-AR255 11-AR291
11-AR700A 11-AR340B
111-AR750 11-AR345
11-AR178DS 11-AR350
11-AR120B
11-AR190
11-AR191

WHAT SHOULD I DO?

Consumers should stop using the recalled strollers and contact Pacific Cycle to obtain a repair kit. The repair kit includes a replacement mechanism for securing the front wheel that uses a traditional screw on/off method of attachment instead of the quick release lever method of attachment shipped with the product. The repair kit is expected reduce the risk of the front wheel detaching. Consumers should not return the jogging strollers to retailers where purchased.

Fill out the below information form or contact customer service at Pacific Cycle, Inc., toll-free at 877-564-2261, from 8 a.m. to 5 p.m. CST Monday through Friday, or via email at customerservice@pacific-cycle.com

 

RECALL NOTICE: MAGNETIC NO-PINCH BUCKLE INFANT HELMET

PRODUCT UPDATE

At Schwinn we are dedicated to producing the highest quality bikes and accessories on the market. Schwinn is a family friendly company made up of moms and dads, and grandmas and grandpas, and aunts and uncles and our own children regularly use our products. We know that safety is your number one priority when buying one of our helmets for your child and it’s our number one priority when producing one. We are committed to the safety of our helmets and to the Schwinn Quality standard, using over 120 years of cycling heritage, passion and expertise to guide us.

WHICH PRODUCTS ARE AFFECTED?

The Magnetic No-Pinch Buckle Infant Helmet sold exclusively at Target.

The helmet and its straps come in various colors and design patterns. The buckles have small plastic covers and enclosed magnets. Only helmets with the unique type of magnetic no-pinch chin strap buckles shown below are affected by this recall.

 
Pacific Cycle Magnetic No-Pinch Buckle Infant Bicycle Helmets Chin Strap

Pacific Cycle Magnetic No-Pinch Buckle Infant Bicycle Helmets Chin Strap

 
Pacific Cycle Magnetic No-Pinch Buckle Infant Bicycle Helmets Chin Strap

Pacific Cycle Magnetic No-Pinch Buckle Infant Bicycle Helmets Chin Strap

 
Pacific Cycle Magnetic No-Pinch Buckle infant bicycle helmets

Pacific Cycle Magnetic No-Pinch Buckle infant bicycle helmets

Pacific Cycle Magnetic No-Pinch Buckle Infant Bicycle Helmets Chin Strap

Pacific Cycle Magnetic No-Pinch Buckle Infant Bicycle Helmets Chin Strap

 
Pacific Cycle Magnetic No-Pinch Buckle infant bicycle helmets

Pacific Cycle Magnetic No-Pinch Buckle infant bicycle helmets

WHAT IS THE VOLUNTARY RECALL FOR?

Despite passing extensive global industry and regulatory testing, Schwinn has recently received three reports that the magnetic chin strap buckle on the Magnetic No-Pinch Buckle Infant Helmets sold exclusively at Target has small plastic covers and magnets that may come loose due to inadequate adhesive, posing a potential choking and magnet ingestion hazard. There have been no reported injuries among the 129,000 chin strap buckles sold since January 2014 that are being recalled. Safety is always our number one priority, and in an abundance of caution, Schwinn approached the CPSC to conduct a voluntary recall of the product.

WHAT SHOULD I DO?

Consumers should immediately take the helmets away from children and contact Schwinn for instructions on how to receive a free replacement helmet.

Or contact customer service at Pacific Cycle, Inc., Schwinn’s parent company, toll-free at 877-564-2261, from 8 a.m. to 5 p.m. CST Monday through Friday, or via email at customerservice@pacificycle.com

To view the recall notice from the CPSC vist their website at http://www.cpsc.gov/en/Recalls/2016/Pacific-Cycle-Recalls-Infant-Bicycle-Helmets


RECALL NOTICE: SR SUNTOUR FORK

Madison,WI, June 24, 2015 -- Announcing the SR Suntour Fork Recall Affecting Schwinn

This recall involves bicycles with SR Suntour bicycle forks models M3010, M3020, M3030, NEX and XCT.

The recalled forks have serial numbers in the top row beginning with “K” and ending with a number between 141101 and150127. The fork model and serial numbers are located on the back of the fork’s crown. The serial number is the first row. The model number is in the second row. “SR Suntour” is printed on stickers on both sides of the fork legs.

A detailed list of the serial numbers included in the recall is on the firm’s website.

Contact SR Suntour toll-free at (888) 820-8458 from 9 a.m. to 4 p.m. CT Monday through Friday or online at www.srsuntour-cycling.com and click on Safety Recall Notice for more information.